Our Staff

Shannon Greven

Shannon Greven

Regional Office Manager

I joined the Starkey HearCare team in 2014 as a Patient Services Coordinator in our Ft Oglethorpe, GA clinic. Since joining Starkey HearCare, I have had the pleasure of seeing patients and teammates lives changed due to better hearing. Because of this I have fallen in love with the hearing industry and am excited about the future of this industry and how it can change people’s lives for the better.
In 2017 I joined the Starkey HearCare leadership team as the Regional

Administrative Manager for our Alabama, Georgia and Tennessee clinics. Since then my role has changed, as I am now the Regional Manager for the Alabama, Georgia and Tennessee clinics.

My husband and I spend our free time on the soccer and softball fields watching our two girls play their favorite sports. If we aren’t on the ball fields, we are home with our 2 dogs, Merlin and Bibb and our cat, Archimedes.

Mitch Underwood, HIS

Mitch Underwood, HIS

Hearing Instrument Specialist

Hello, my name is Mitch Underwood and I have the honor of working for the best company in the hearing industry, Starkey Hear Care and helping people get better hearing so they can be connected to life. I have been practicing for over 5 years and love every minute of it. I am truly honored to help those with hearing difficulties as I am impacted by hearing loss as well. Having this loss gives me a better understanding of how to help and I look forward to helping you and your family as we travel down the road to “Better Hearing.” We will do whatever is necessary to help and are honored you have taken time to find out more about us.

Angie Murphree

Angie Murphree

Patient Services Coordinator

Angie Murphree is a PSC. She is originally from Childersburg, Al. and moved to Columbiana, Al. in 2005. Angie has 18 years of experience as a Patient Care Assistant in the field of Orthodontics. Angie began working in the hearing industry in 2019 and was drawn to the profession because of her passion for helping others to achieve the best experience in patient care that they deserve.

What Angie loves most about saving hearing lives is the communication relationships it restores with the patient and their family and friends. Angie strives to make every patient feel cared for, welcomed and appreciated in her everyday work.

Outside of saving hearing lives, Angie loves spending time with her family watching Alabama Football and her hobby with furniture restorations and woodwork.

Customer Reviews

Great service. Great prices. Good people who actually care about your hearing and you pocket book. Very positive experience. I highly recommend.

Brenda Campbell, on Google

I have used Pattillo Balance and Hearing Center for many years and have always gotten great service. I would highly recommend them. Just got new hearing aids and was very pleased with the service and care.

Donna Darby, on Google

Pattillo staff are always eager to help improve my hearing loss. Wait time is not long at all. Dave S. In late June 2020, I purchased new hearing aides from Pattillo Balance Hearing Center in Tuscaloosa, AL. They are top of the line and I have been doing very well...

Dave Schertz, on Google

From my first visit more than 10 years ago to my last a couple of months ago, Clay Hassett has always given me concerned and valuable assessments , and assisted me in making decisions on how to overcome barriers in understanding what people are saying in person and on electronic...

Phillip Jenkins, on Google

All of my visitations have been excellent. I received great service with minimal waiting time.

Minister Maynor, on Google

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