Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Clay Hassett, HIS

Clay Hassett, HIS

Hearing Instrument Specialist

Clay Hassett is a Licensed Hearing Instrument Specialist. Clay is originally from Leeds, Alabama and moved to Homewood, Alabama in 2003. Clay attended The University of Alabama and U.A.B and started working at Pattillo Balance and Hearing Center in 2003. Clay began working in the hearing industry in 1998 and was drawn to the profession because he loves people and helping their overall quality of life.

What Clay loves most about saving hearing lives is seeing faces light up as they hear their loved ones. Clay strives to assist his patient’s hearing needs in a professional manner while getting to know his patient’s on a personal level. Outside of saving hearing lives, Clay loves hobbies such as college football, Atlanta Braves baseball and fishing.

Lindsay Dunagan

Lindsay Dunagan

Patient Services Coordinator

My name is Lindsay Dunagan and I am the Patient Service Coordinator for our Tuscaloosa clinic. I have been in the medical field for over 12 years. In January 2019 I joined the Starkey Hear Care family in Tuscaloosa Alabama.

I love helping my patients find the answers to their hearing troubles. I have enjoyed my journey in this field as it has taught me so much and has made it possible for me to help family members who have hearing loss.

I am married with three kids.  They are the light of my life.  Our family enjoys being outdoors and growing a garden.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

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Customer Reviews

Service at Pattillo Balance and Hearing is always timely and courteous. No long wait time and my concerns are priority. My repair was done in the approximate time suggested. Thank you Patitillo staff.

Florence McClain, on Google

It was good to have Clay handling my review. Glad he is back

Sheldon Rosenzweig, on Google

Clay with Pattillo Balance and Hearing was helpful in explaining the results of the hearing test . He gave us great information and directed us to the best option for our needs . Thank you !

Kim Hodo, on Google

I have always had good experiences at this place, but was shocked and disappointed that the Hearing Specialist had gone to another site leaving only the assistant there! Fortunately she seems quite capable. She changed the size of an ear bud at my request and cleaned the hearing aids. She...

Gwendolyn Reece, on Google

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